Sales agent handoff to AE is the moment outbound stops drafting and a person takes the conversation. AmroGen should pass a short reason the account was a fit, the sequence that went out, and any reply. The AE should not hunt a spreadsheet.
Handoff is not auto-booking a calendar without a human. Meetings can sit on AmroMeet. The sales agent does not replace the AE on the call.
Website chat handoff to a support agent is Amro Agents. Keep that fence.
Start on the AI sales agent hub. Use CRM integration when notes must land where the AE already works.